Where are you based?

We are located in Palo Alto, California.


How long does shipping take?

It depends on what region you are in. In general, it takes around 3-5 business days for processing, then Free Shipping takes 10-20 business days to arrive. Please see below for estimated shipping times based on your region. 


Region Estimated Shipping Time (Business Days)

North America 10-20 business days

Europe 15-20 business days

Asia 10-20 business days 

Everywhere Else 15-23 business days  


How do I track my order?

Tracking will be available in 2-3 business days after ordering and can be tracked on 17track.net or on our website

If you have any questions, please contact our live chat

For more customer reviews, please visit our instagram @hooparmours